.helpdesk-dialog{--hd-bg:#f5f5f7;--hd-card:#fff;--hd-field:#f5f5f7;--hd-line:#d9d9df;--hd-text:#1d1d1f;--hd-muted:#6e6e73;--hd-blue:#0071e3;--hd-focus:#0071e333;position:fixed;inset:0;width:100%;height:100%;max-width:none;max-height:none;margin:0;padding:0;border:0;color:var(--hd-text);background:radial-gradient(ellipse at 50% 0%,#ddecff65,transparent 55%),var(--hd-bg);overflow:auto;font-family:-apple-system,BlinkMacSystemFont,'"Spikup UI"',sans-serif;font-size:14px;line-height:1.5;-webkit-font-smoothing:antialiased}[data-theme=dark] .helpdesk-dialog{--hd-bg:#101114;--hd-card:#1c1d21;--hd-field:#27282e;--hd-line:#3b3d45;--hd-text:#f5f5f7;--hd-muted:#a4a6af;--hd-blue:#2997ff;--hd-focus:#2997ff40;background:radial-gradient(ellipse at 50% 0%,#20395555,transparent 55%),var(--hd-bg)}.helpdesk-dialog *{box-sizing:border-box}.helpdesk-dialog [hidden]{display:none!important}.helpdesk-dialog::backdrop{background:#101114}.helpdesk-wrap{width:min(100%,640px);margin:0 auto;padding:26px 24px 48px}.helpdesk-back{display:inline-flex;align-items:center;gap:4px;min-height:36px;border:0;background:none;color:var(--hd-muted);padding:0 4px;margin:0 0 16px;font-family:inherit;font-size:13px;font-weight:500;line-height:1.5;cursor:pointer}.helpdesk-back svg{width:18px;height:18px}.helpdesk-back:hover{color:var(--hd-blue)}.helpdesk-card{background:var(--hd-card);border:1px solid color-mix(in srgb,var(--hd-line),transparent 55%);border-radius:28px;padding:36px 40px 28px;box-shadow:0 12px 45px #00000008,0 1px 3px #00000005}.helpdesk-heading{text-align:center;margin-bottom:30px}.helpdesk-symbol{display:grid;place-items:center;width:50px;height:50px;margin:0 auto 16px;border-radius:16px;background:linear-gradient(145deg,#1689ff,#0064d6);color:#fff;box-shadow:0 5px 15px #0071e320}.helpdesk-symbol svg{width:26px;height:26px}.helpdesk-eyebrow{font-size:12px;font-weight:600;letter-spacing:.025em;color:var(--hd-muted);margin:0 0 8px}.helpdesk-card h1{font-size:30px;line-height:1.25;letter-spacing:-1.1px;font-weight:700;margin:0 0 12px;color:var(--hd-text)}.helpdesk-intro{font-size:14px;line-height:1.7;color:var(--hd-muted);margin:0}.helpdesk-context{display:flex;gap:12px;align-items:center;background:var(--hd-field);border-radius:14px;padding:14px 16px;margin-bottom:26px}.helpdesk-video-icon{display:grid;place-items:center;color:var(--hd-muted);flex-shrink:0}.helpdesk-video-icon svg{width:25px;height:25px}.helpdesk-context>div:last-child{min-width:0}.helpdesk-context strong{font-size:11px;font-weight:500;color:var(--hd-muted);display:block;margin-bottom:3px}.helpdesk-context b{font-size:13px;font-weight:600;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden;overflow-wrap:anywhere}.helpdesk-context span{display:block;font-size:11px;color:var(--hd-muted);margin-top:3px}.helpdesk-general{font-size:12px;text-align:center;color:var(--hd-muted);margin:0 0 26px}.helpdesk-field{margin-bottom:24px}.helpdesk-field>label:first-child{display:flex;align-items:center;gap:8px;font-size:13px;font-weight:600;margin-bottom:9px;letter-spacing:-.2px}.helpdesk-field>label>span{font-size:11px;font-weight:400;color:var(--hd-muted)}.helpdesk-field textarea,.helpdesk-field input:not([type=file]){display:block;width:100%;border:1px solid transparent;background:var(--hd-field);border-radius:12px;padding:14px 15px;color:var(--hd-text);font:inherit;line-height:1.6;transition:border-color .18s,box-shadow .18s;outline:none}.helpdesk-field textarea{min-height:150px;resize:vertical}.helpdesk-field input:not([type=file]){height:48px}.helpdesk-field textarea:focus,.helpdesk-field input:not([type=file]):focus{border-color:var(--hd-blue);box-shadow:0 0 0 3px var(--hd-focus)}.helpdesk-field input::placeholder,.helpdesk-field textarea::placeholder{color:var(--hd-muted);opacity:.85}.helpdesk-hint{font-size:11px;color:var(--hd-muted);line-height:1.6;margin:8px 2px 0}.helpdesk-drop{position:relative;display:flex;align-items:center;justify-content:center;flex-direction:column;gap:5px;min-height:116px;padding:18px 12px;border:1px dashed var(--hd-line);border-radius:14px;text-align:center;cursor:pointer;transition:background .18s,border-color .18s}.helpdesk-upload-icon svg{width:23px;height:23px;color:var(--hd-muted);margin-bottom:3px}.helpdesk-drop strong{font-size:12px;font-weight:400;color:var(--hd-muted)}.helpdesk-drop strong span{color:var(--hd-blue);font-weight:500}.helpdesk-drop small{font-size:11px;color:var(--hd-muted)}.helpdesk-drop input{position:absolute;inset:0;opacity:0;width:100%;height:100%;cursor:pointer}.helpdesk-drop:hover,.helpdesk-drop.dragging{background:var(--hd-field);border-color:var(--hd-blue)}.helpdesk-drop:focus-within{outline:3px solid var(--hd-focus);border-color:var(--hd-blue)}.helpdesk-files{list-style:none;padding:0;margin:8px 0 0;display:grid;gap:6px}.helpdesk-files:empty{display:none}.helpdesk-files li{display:flex;gap:8px;align-items:center;padding:7px 10px 7px 13px;border-radius:10px;background:var(--hd-field);font-size:12px}.helpdesk-files li>span{flex:1;min-width:0;overflow-wrap:anywhere}.helpdesk-files small{color:var(--hd-muted);font-size:10px;margin-left:5px}.helpdesk-files button{background:none;border:0;color:var(--hd-muted);font-size:22px;width:32px;height:32px;cursor:pointer}.helpdesk-submit,.helpdesk-done{display:block;width:100%;min-height:48px;border:0;border-radius:13px;background:var(--hd-blue);color:#fff;font-family:inherit;font-size:14px;font-weight:600;cursor:pointer;transition:filter .18s,transform .18s}.helpdesk-submit:hover,.helpdesk-done:hover{filter:brightness(1.08)}.helpdesk-submit:active,.helpdesk-done:active{transform:scale(.99)}.helpdesk-dialog button:disabled{opacity:.6;cursor:default}.helpdesk-footer{font-size:10px;color:var(--hd-muted);text-align:center;line-height:1.6;margin:13px 0 0}.helpdesk-result{color:var(--hd-muted);font-size:12px;line-height:1.7;overflow-wrap:anywhere;margin:0 0 16px}.helpdesk-result:empty{display:none}.helpdesk-result[data-state=error]{color:#e05252}.helpdesk-dialog :focus-visible{outline:3px solid var(--hd-focus);outline-offset:3px}.helpdesk-success-icon{display:grid;place-items:center;width:64px;height:64px;background:#34c7591a;color:#30b354;border-radius:50%;margin:28px auto 20px}.helpdesk-success-icon svg{width:32px;height:32px}.helpdesk-dialog.is-submitted .helpdesk-fields,.helpdesk-dialog.is-submitted .helpdesk-submit,.helpdesk-dialog.is-submitted .helpdesk-footer,.helpdesk-dialog.is-submitted .helpdesk-symbol{display:none}.helpdesk-dialog.is-submitted .helpdesk-result{text-align:center;margin:0 0 30px}.helpdesk-dialog.is-submitted .helpdesk-card{padding-top:48px;padding-bottom:36px}.helpdesk-dialog.is-submitted .helpdesk-heading{margin-bottom:0}@media(max-width:480px){.helpdesk-wrap{padding:14px 14px 28px}.helpdesk-card{padding:28px 20px 24px;border-radius:24px}.helpdesk-card h1{font-size:27px}.helpdesk-heading{margin-bottom:25px}.helpdesk-intro{font-size:13px}.helpdesk-field{margin-bottom:22px}.helpdesk-field>label:first-child{font-size:12px}.helpdesk-field textarea{min-height:146px}.helpdesk-back{margin-bottom:12px}}@media(prefers-reduced-motion:reduce){.helpdesk-dialog *{transition:none!important}}.drawer-wordbook-links{display:flex;gap:4px}.drawer-wordbook-links>.drawer-link{flex:1;min-width:0;white-space:nowrap;padding-left:4px;padding-right:4px;font-size:13px}.drawer-wordbook-links svg{flex-shrink:0;width:18px}.helpdesk-detail-message{white-space:pre-wrap;overflow-wrap:anywhere;line-height:1.8}.helpdesk-admin-files{display:grid;gap:8px}.helpdesk-admin-meta{display:grid;gap:12px;overflow-wrap:anywhere}.helpdesk-admin-meta dt{font-size:12px;opacity:.7}.helpdesk-admin-meta dd{margin:4px 0 0}.helpdesk-admin-dialog{width:min(680px,calc(100vw - 32px));max-height:85dvh;box-sizing:border-box}.helpdesk-admin-dialog .form-message{overflow-wrap:anywhere}.helpdesk-admin-tools{display:flex;gap:12px;flex-wrap:wrap;align-items:center}.helpdesk-admin-tools input{min-width:0;flex:1}.helpdesk-admin-list{display:grid;gap:8px;margin-top:16px}.helpdesk-admin-row{display:grid;gap:7px;text-align:left;width:100%;background:transparent;border:1px solid var(--border,#7775);color:inherit;border-radius:12px;padding:16px;cursor:pointer}.helpdesk-admin-row strong{overflow-wrap:anywhere}.helpdesk-admin-row small{opacity:.75}.helpdesk-admin-summary{display:flex;justify-content:space-between;gap:8px;flex-wrap:wrap}.helpdesk-admin-pages{display:flex;justify-content:space-between;gap:12px;align-items:center;margin-top:20px}.helpdesk-admin-card{padding:20px}#member-dialog.helpdesk-admin-dialog .helpdesk-admin-meta{grid-template-columns:minmax(0,1fr);gap:16px;margin:18px 0 24px}#member-dialog.helpdesk-admin-dialog .helpdesk-admin-meta>div{min-width:0}#member-dialog.helpdesk-admin-dialog h2{font-size:18px}#member-dialog.helpdesk-admin-dialog #helpdesk-status{margin-top:20px}.helpdesk-admin-files{margin-top:10px}.helpdesk-admin-tools input{border:1px solid var(--border);border-radius:9px;padding:8px 10px}